335i Privacy Policy — How We Protect Your Data
At 335i, your privacy comes first. This document clearly outlines the types of information we collect, how it is used, how we protect it, and the rights you hold as a user of our platform in Malaysia.
Effective date: 1 January 2026
What Information Do We Collect from You?
When you register or use the 335i platform, we collect various types of information to ensure our services run smoothly and securely. The information collected falls into the following categories:
User Account Information
Your full name, date of birth, email address, phone number, and username as provided during registration. This information is required to verify your identity and allows us to deliver a personalised experience.
Device and Browser Information
IP address, device type, operating system, browser version, screen resolution, and related technical data. This helps us optimise the platform experience across a range of devices, including the smartphones used by the majority of Malaysian users.
Local Payment Information
Details related to deposit and withdrawal transactions in Malaysian Ringgit (RM) — including bank name, account number (in encrypted format), and transaction records. We do not store full card numbers in our system; all transactions are processed through a secure, licensed payment gateway.
Platform Usage Data
Records of in-platform activity — including games played, session duration, bets placed, and interface interactions — are used in aggregate to improve the quality of 335i's services.
- Account & identity information
- Device & browser data
- RM financial transactions
- Usage & session data
How Is This Information Used?
The information collected is used to create and manage your account, verify your identity for security purposes, prevent fraud and unauthorised access, and ensure every financial transaction on the 335i platform is processed accurately and securely.
Usage data is analysed in aggregate to understand usage patterns, improve platform performance, personalise game recommendations, and keep the 335i interface user-friendly — especially on mobile devices, which most Malaysian users prefer.
We use your contact information to send important account notifications, transaction confirmations, security alerts, and relevant policy updates. You can manage your marketing communication preferences through your account settings.
In certain circumstances, we may need to process or disclose your information to comply with legal obligations, court orders, or directives from relevant regulatory bodies in Malaysia.
Cookies and Tracking — What Actually Happens?
The 335i platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our site.
Cookies we use:
- Session cookies: Required to keep you logged in while using the platform and to process transactions securely.
- Preference cookies: Saves your language, display, and personal preferences so you don't have to reconfigure them every time you log in.
- Analytics cookies: We collect anonymised usage data to help us understand how users interact with the 335i platform and identify areas for improvement.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality.
Data Security & How We Store Your Information
335i applies appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
Key security measures we have in place include:
- SSL encryption applied to all data transmitted between your device and our servers;
- Strict access controls — only authorised staff may access user information, and solely for service purposes;
- Continuous security monitoring to detect and respond to any threats;
- Passwords are stored in hashed format and cannot be decrypted.
Your account information is retained for as long as your account remains active or as needed to provide our services. After account closure, data is held for the period required by law before being securely deleted.
Sharing Information with Third Parties
335i does not sell, rent, or trade your personal information to any third party for marketing purposes. That said, there are limited situations where information sharing does occur:
- Service provider: We share necessary information with technical providers and payment processors that support platform operations — all of whom are bound by strict confidentiality agreements.
- Legal requirements: If required by law or court order, we may need to disclose certain information to the relevant authorities.
- Fraud prevention: In cases involving fraud or security threats, information may be shared with the relevant security bodies.
Outside of the situations above, your information remains fully private and protected within the 335i ecosystem.
Your Rights as a User and How to Contact Us
As a 335i user, you have the following rights regarding your personal data:
- Access Rights: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information via your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
- Right to Object: You may object to the processing of your data for specific purposes, including marketing communications.
To exercise any of the above rights, or if you have any privacy-related enquiries, please reach out to our team by email: [email protected]
This privacy policy may be updated from time to time. Significant changes will be communicated via in-platform notifications or email. Continued use of 335i after changes are published indicates your acceptance of the updated policy. You may also refer to the FAQ us for more information.